GRAND RAPIDS, Mich., July 7, 2022 /PRNewswire/ — Lambertpublic relations, investor relations and integrated communications agency, today announced that Katie Barnes joined the company as Director of its Crisis and Reputation Management Group. Barnes will be essential in helping to grow the business and supporting client strategies specific to crisis and issue management, crisis planning, and media and executive training.
“Crises come in all shapes and sizes, and Katie’s focused experience in strategic communications and expert advice is what clients need when reputation is at stake,” said Lambert’s Managing Director. . Jeff Gaunt. “His experience in leading proactive and reactive global communications strategies will be advantageous in supporting our clients across the agency.”
Barnes has over 10 years of public relations experience in the automotive, manufacturing, consumer packaged goods, direct selling and telehealth industries, with the second half of his career dedicated to reputation branding, business issues and crisis management for global organizations. She has led proactive reputation-related efforts in the areas of sustainability, community relations, change management and building online communities. His crisis expertise includes, but is not limited to, product and supply chain issues, technology failures, legal and regulatory issues, misinformation, environmental issues, and COVID-19.
Prior to joining Lambert, Barnes was responsible for brand reputation at SmileDirectClub, a Nasdaq-listed international oral care company. Prior to that, she spent more than six years with Amway’s global communications team in positions of increasing responsibility. She concluded her tenure at Amway as Associate Director of Brand Reputation, leading proactive and reactive global reputation efforts, including communications planning for the company’s first formal sustainability platform. Barnes also worked with Ford Motor Company to support internal labor and manufacturing communications during the launch of the 50e Mustang anniversary and UAW national contract negotiations. She started her career on the agency side with MSL taking over the General Motors account. Barnes received his reputation management certification from the Public Relations Society of America (PRSA) and a bachelor’s degree in business and public relations from Ferris State University.
“Companies with great reputations often get the benefit of the doubt in times of crisis,” Barnes said. “Managing a crisis requires agility, creativity and a plan, and I am delighted to join Lambert in helping organizations develop their plans while advocating for a more holistic approach to reputation management during good and bad times.”
Founded in 1998, Lambert invented the integrated PR and IR agency model with over 20 years of continuous growth attributed to the company’s focus on strategic communications and the bottom line in achieving client goals. The award-winning national agency is a Top 40 PR firm and a Top 15 PR firm with top 5 specialties in Automotive & Mobility, Education and M&A/Private Equity, as well as strong practice areas in consumer packaged goods, healthcare and biotechnology, and tourism and hospitality. The company’s reach spans six major talent hubs, including Great Rapids, Detroit, New York, Saint Louis, Houstonand Phoenix. Lambert is a founding partner of TiiCKERa shareholder engagement, marketing and benefits platform, and an equity partner of an independent minority-owned marketing agency 9th Wonder. Founder and President of Lambert Jeff Lambert is the Chairman of the World Board of PROI in the worldthe world’s largest and most diverse partnership of public relations firms, and named Ally of the Year 2021, Diversity Action Alliance’s top diversity award in public relations.